• So Is the Customer Always Right?

    No, to respond to the adage The Customer Is Always Right, I don’t agree one hundred percent – the customer is not always right, but they sure are right a lot. I will say this: You ignore what your customers think at your own peril.

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  • 5 Ways to Overcome Feeling Overwhelmed

    We’ve all been there – that point where you feel like you can’t possibly get even half of the things on your schedule done, that point where you’re ready to give up and just go watch TV because you’ve already failed. That overwhelmed feeling can easily creep up on you when you’re your own boss. Instead of being another cog in the corporate machine, you’re your own entire machine – and when you fail, the whole thing shuts down.

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  • 9 Ways for the Self-Employed to Give Back

    Far too often for people not in the know, the businessperson gets a bad rap. The old image of Gordon Gecko saying, “greed, for lack of a better word, is good” is burnished indelibly into our collective psyche.

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  • Firing People the Right Way

    One of the more stressful experiences a small business owner can go through is the process of terminating an employee. If this stress isn’t enough, it can compound greatly with any mishandling of the termination procedure. To help safeguard your business and your time, at minimum, your small business should have strong employee performance and conduct policies. Having them in place, however, is not enough. The policies must be applied consistently. And, you should develop a clear process to handle the termination itself properly. Here are five tips to help achieve those objectives that will help protect your business from a firing gone wrong.

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  • The Real Value of a Business Plan for the Entrepreneur

    You’ve probably heard stories about successful businesspeople who scribbled down a business plan on a napkin, proceeded to ignore it, and yet became so wealthy that their only problem now is deciding which Bentley they should take today.

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  • 4 Reasons Cloud Computing May Be Right For Your Business

    If you’ve been on any tech or business site in the last year, you probably have heard of the next greatest thing in tech – the cloud. The cloud, the cloud, the cloud, the cloud. It does seem as if sometimes all we hear about with regard to technology these days is the cloud.

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  • Business Insurance: Are You Protected from a Natural Disaster?

    Whether you live and work in an earthquake zone, the pathway of hurricanes, the snow-belt, the Mississippi River flood plain or in tornado territory – natural disasters will pose a threat to your small business. You may think you have taken reasonable precautions against the most common ones, like a fire or burst pipes. But in all likelihood, you probably have not been spending most of your time contemplating how the forces of nature can undermine your years of hard work.

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  • Thinking Beyond Insurance: 5 Tips for Keeping Yourself Healthy

    The New Year has come and gone, and with parts of the ACA beginning to go into effect, healthcare is definitely on everyone’s mind. However, one thing that should also be part of the conversation is the fact that your ultimate goal should be to keep yourself out of the doctor’s office as much as possible in the first place.

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  • Value of Clean Survey

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  • Cleaning in a Down Economy

    Professional Cleaned Restroom

    Cleaning in a Down Economy

    Decision makers in the cleaning industry maximized efficiencies across the board, including getting more out of their staff and the products they purchased. The importance of product selection was particularly noted, with 22 percent of respondents highlighting “products that get the job done right the first time” as most helpful when it comes to performing their cleaning services.

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